The University of Ottawa—A crossroads of cultures and ideas
The University of Ottawa is home to over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroads of cultures and ideas, where bold minds come together to inspire game-changing ideas. We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong!
About the faculty/service: Human Resources
Our Human Resources team is recognized for its collaboration and service excellence. Through the development of strategic partnerships, our dynamic team supports uOttawa’s vision and strategic plan by creating and delivering high-quality, innovative, and client-centered HR programs and services. Our focus is to attract, develop, retain, and inspire a talented, diverse, healthy, and engaged workforce. If you want to be part of an impactful team, work in a rewarding and enriching environment and have an innovative mindset, our HR team is the place where you belong!
Reporting to the Director, Labour and Staff Relations, as a member of the labour relations team under the direction of the Director, Labour and Staff Relations, performs a variety of labour and employee relations administrative tasks. The incumbent will have regular contact with persons at all administrative levels within the University.
Under the direction of the Director or Senior Advisors, provides support in addressing and analyzing labour and employee relations matters, handles administrative aspects of the grievance process involving labour groups governed by a collective agreement as well as matters involving non-represented employees. Supports the collective bargaining process.
What you will bring:
Undergraduate degree specializing in human resources, labour relations or a related field of study, or a combination of relevant and related education and experience
Minimum of 3 years’ experience in human resources, legal administration, or program administration, preferably within a unionized environment
Knowledge of labour relations principles and contract administration
Proven knowledge and understanding of labour relations context, collective bargaining, collective agreements, and the laws and regulations that apply to labour relations
Experience in working with collective agreements
Experience in working in a diverse and decentralized organization, ideally in the public sector
Proven ability to prioritize work effectively, organize a high volume of work, and ensure compliance and completion of assigned tasks
Proven decision-making skills and ability to apply a detail-oriented approach to solving problems
Proven ability to deal with conflict and adversarial situations in a professional and tactful manner when working with internal and external clients and contacts
Proven ability to maintain confidentiality and be discreet when managing highly sensitive information
Proven ability to critically assess the effectiveness of work processes and tools
Proven commitment to continuous quality improvement
Proven effectiveness as a team member committed to collaboration
Strong organizational, administrative, customer service and leadership skills
Strong analytical and negotiation skills
Intermediate to advanced proficiency in using Microsoft Office suite (Excel, PowerPoint, Word), combined with a working knowledge of databases
Bilingualism – French and English (spoken and written)
Key Competencies at uOttawa:
Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to achieve an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Be proactive and self-starting. Show availability and willingness to go above and beyond expectations whenever possible.
Service Excellence: Reflect a positive attitude, demonstrate competence and professionalism, treat members of the community with respect, exercise care, devote full attention and find solutions. (Visit the section "Useful links" on the home page to read the detailed definition).
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal. Accept and give constructive feedback. Adjust own behaviour to reach team goals.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact email@example.com to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.