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UO Library
Open Scholarship and digital initiatives
The Association of Professors of the University of Ottawa (APUO)

The University of Ottawa Library seeks an innovative, motivated and service-oriented Head, Information Technology. The successful candidate will be a creative individual who works well with other colleagues in a challenging and changing environment.


Setting: The University of Ottawa is recognized nationally and internationally as one of the best universities in the country and the largest bilingual university (French and English) in the world. Located on the unceded territory of Anishinabé-Algonquin people, in the heart of downtown Ottawa, it contributes significantly to the economy, culture and quality of life of Canada's Capital.


Title of the position: Head, Information Technology



Reporting to the Associate University Librarian (AUL), Open Scholarship and Digital Initiatives, the Head, Information Technology is responsible for both managerial and functional activities that take place within their department. In addition to these responsibilities, the incumbent is a member of the Library Management Team. The Head is responsible for building and maintaining relationships within and between divisions. The Head also ensures Library representation on appropriate internal and external bodies and in key library associations.


The Head leads and supervises a team responsible for the implementation of innovative information technology services that support the research and scholarship of faculty and students, as well as the work of library staff.


The Head is responsible for maintaining a holistic view of all major IT systems underpinning the work of the Library, with the exception of resource management and discovery systems. The incumbent and the Head, Resource Management and Discovery (Content and Access division) will work collaboratively to ensure effective system integration.


The Head works in close collaboration with stakeholders to define, analyze and verify the requirements of proposed projects requiring new and ongoing technology support and to identify suitable solutions. The Head provides the Library and its users with critical information technology and related services through building and maintaining a flexible and sustainable technological infrastructure to address current and emerging needs. The Head balances support for innovative ventures and the day to day technological needs of the Library.


The Head is a member of the Management Group and works collectively with other members to:

  • Provide input on strategic planning processes and operationalize strategic plans.
  • Collaborate with other Management Group members to meet Library-wide objectives and coordinate cross-departmental workflows.
  • Develop and recommend creative solutions through policy changes, resource allocation, and new initiatives.
  • Interpret and communicate Library direction, decisions, and impacts as appropriate.
  • Explore new ways of achieving the Library's goals by, for example, challenging legacy practices.



Preliminary appointment leading to continuing appointment.


Wage:  Rank and salary will be commensurate with qualifications and experience. 


Benefits package: The University of Ottawa provides a complete benefits package which includes long term disability, basic group life insurance, supplementary health insurance, University of Ottawa Pension Plan and optional life insurance, as well as relocation expenses.


Location of work:  Library, University of Ottawa, Ottawa, ON K1N 6N5


Contact information: Talia Chung, University Librarian and Vice-Provost (Knowledge Systems), University of Ottawa Library, Ottawa, ON K1N 6N5. 


Skills requirements:

  • Education: A Master's degree in Library and Information Studies (MLIS) from an ALA accredited institution or equivalent.
  • Work experience:
    • Effective oral and written communication skills in both French and English.
    • Experience in human resources management and administration.
    • Experience supporting information technology, including project management and management of a technical support team.
    • Thorough understanding of current information technologies and a knowledge of widely-used and emerging hardware, software, applications, and resources in academic environments.
    • Ability to deploy resources to enable technology solutions and to lead the transitions necessary to meet organizational and technological needs.
    • Ability to establish and maintain relationships with internal and external stakeholders; as well as excellent communication and interpersonal skills.
    • Highly collaborative, flexible, and collegial, with the ability to work in a team environment.
    • Experience planning and implementing innovative projects and services that respond to user needs.
    • Ability to engage, empower, and motivate, with a demonstrated ability to develop and implement effective change management strategies.


Modified Application deadline: February 28, 2023.


Applicants are requested to submit a curriculum vitae and cover letter, with their name in the document title. 


The University of Ottawa Library thanks all those who apply.  Only those candidates selected for an interview will be contacted.


The University of Ottawa is committed to ensuring equity, diversity and inclusion in the scholarly and leadership environments of our students, staff, and faculty. Accordingly, we strongly encourage applications from Indigenous Peoples in Canada, visible minorities members (racialized persons), persons with disabilities, women, as well as from all qualified candidates with the skills and knowledge to productively engage with equitable, diverse and inclusive communities. Candidates who wish to be considered as a member of one or more designated groups are asked to complete the confidential Self-Identification Questionnaire, to be completed at the time of application.


According to government policy, all qualified candidates are invited to apply; however, preference will be given to Canadians and permanent residents. When submitting your application, please indicate if you are legally entitled to work in Canada.


The University of Ottawa provides accommodations for applicants with disabilities throughout the recruitment process. If you are invited to proceed in the selection process, please notify us of any accommodations that you require by contacting the Office of the Vice-Provost, Faculty Relations by email at Any information you send us will be handled respectfully and in complete confidence.


The University of Ottawa is proud of its 160-year tradition of bilingualism. Through its Official Languages and Bilingualism Institute, the University provides training to staff members and to their spouses in their second official language.