Career and Jobs

Job ID:

J0917-0228

Advisor, Financial Aid

Strategic Enrollment Management - Financial Aid and Awards

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Job Type: Contract

Open Positions: 1

Posting Date: September 14, 2017

Closing Date: September 23, 2017

Union affiliation: SSUO

Job Reports To: Financial Aid Administrator

Job description

Salary (Grade: 09)

Hiring salary range
$59,723-$75,440

Position Purpose

Provides daily information and counseling services to students on the rules and requirements of financial aid programs. Provides confidential advice on how to finance one’s studies and on how to set a budget allowing one to pursue a postsecondary education. Determines students’ eligibility, analyzes and assesses scholarship and loan applications and reviews. Allocates financial aid awards according to ministry directives. Leads budget information and planning sessions both on campus and in high schools. Provides confidential, high-quality client services for all financial aid programs offered.

Essential Qualifications

Postsecondary studies or relevant experience
Knowledge of current computer systems and software (for example, word processors, spreadsheet programs, database systems, email programs, Internet) and in-house software such as SIS, SFAM, FSMS and Citrix; and strong ability to learn new software
Experience in examining student records and solving problems
Customer service experience
Experience in developing, interpreting, applying and explaining policies and procedures
Experience in bilingual administrative writing

Key competencies required at the University of Ottawa:

Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.

Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

Other competencies :

Ability to rapidly assimilate a large number of administrative policies
Ability to work under pressure and meet critical deadlines
Good judgment, excellent work ethic and keen attention to detail
Bilingualism – French and English (spoken and written); to be considered for this position, candidates must be rated at the intermediate or advanced proficiency level for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

Note

All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents. The University of Ottawa is an equal opportunity employer. We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and members of visible minorities. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.

Temporary assignment or contract of 6 months, with possibility of renewal. Eligibility to benefits and union affiliation will be determined upon hiring Applications from employees holding regular positions part of the bargaining unit SSUO will be considered first. The University also accepts external applications; they will be considered in second place. To obtain a temporary assignment, internal candidates must receive approval from their immediate supervisor. Schedule with an average of 35hrs/week. Workshops offered by Leadership, Learning and Organizational Development that you have taken may be considered an asset if you apply for a position at the University. Don’t forget to list them on your CV. We thank all candidates for applying. We will only contact candidates selected for further consideration. Any information you send us will be handled respectfully and in complete confidence. Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0000-0000, in the title of your document).

Thank you for your interest in a position with University of Ottawa. This posting has now closed. To view our current available career opportunities, please visit our Career Opportunities page.