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Officer of Academic Development and Operations – Undergraduate and Graduate Cycles Combined

Faculty of Health Sciences - Academic Secretariat

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Job Type: Regular Full Time

Open Positions: 1

Posting Date: September 07, 2017

Closing Date: September 17, 2017

Union affiliation: SSUO

Job Reports To: Manager, academic development

Job description

Salary (Grade: 07)

Hiring salary range

Position Purpose

Provide support by coordinating and executing various academic and administrative activities related to numerous requests, course scheduling, exam management, follow-ups, and information gathering to ensure an exceptional student experience is delivered. Execute administrative tasks, such as teaching evaluation requests, providing answers to general and recurrent questions from students, colleagues and other faculties. Assess requests and redirect them to appropriate resources when required. Organize and maintain the student electronic files. Keep them up-to-date and maintain the integrity of the information management system.

Essential Qualifications

Knowledge of administration and/or business principles usually acquired through postsecondary studies and several years of experience in a similar role.
Knowledge of academic programs at the high school, college, undergraduate and postgraduate levels
Knowledge of and experience interpreting, communicating and applying processes, policies and methods
Experience researching and analyzing data as well as creating administrative and statistical reports
Knowledge of and experience in electronic file management
Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), word processing, Windows and Internet
Capacity to deal with conflicting priorities and respect strict deadlines in a fast paced environment
Organizational skills, excellent judgment and attention to detail
Bilingualism – French and English (spoken and written); to be considered for this position, candidates must be rated at the Low Advanced proficiency level for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.


All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents. The University of Ottawa is an equal opportunity employer. We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and members of visible minorities. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.

Applications from employees belonging to the bargaining unit SSUO will be considered first. Priority will be given to employees who have an entitlement as defined by their collective agreement or university policies. The University also accepts external applications; they will be selected in second place. Schedule with an average of 35hrs/week. Workshops offered by Leadership, Learning and Organizational Development that you have taken may be considered an asset if you apply for a position at the University. Don’t forget to list them on your CV. We thank all candidates for applying. We will only contact candidates selected for further consideration. Any information you send us will be handled respectfully and in complete confidence. Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0000-0000, in the title of your document).

Thank you for your interest in a position with University of Ottawa. This posting has now closed. To view our current available career opportunities, please visit our Career Opportunities page.