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Coordinator, Training and Professional Development

Strategic Enrollment Management - Info Service

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Job Type: Regular Full Time

Open Positions: 0

Posting Date: September 14, 2017

Closing Date: September 24, 2017

Union affiliation: SSUO

Job Reports To: InfoService Manager

Job description

Salary (Grade: 10)

Hiring salary range

Position Purpose

Manages training project planning, implementation and evaluation in keeping with the priorities set out by the manager of InfoService and the associate registrar for operations. Designs and coordinates the introductory training program for InfoService staff. Regularly consults InfoService and other SEM sectors to better define what types of continuing-education programs are needed to improve best practices. Works with SEM managers to improve both the knowledge and skills of SEM staff and, occasionally, of all uOttawa staff. Harmonizes the delivery of internal professional development programs and helps managers in ensuring that the content, relevance and instructional approach in these programs are the best they can be. Actively promotes training programs among the SEM sectors involved and among faculties. Recommends novel, tailor-made solutions to SEM managers in order to improve the skills of both the InfoService team and that of other SEM sectors.

Essential Qualifications

University degree in a related field, or equivalent experience
Proven knowledge in didactics (instructional methods) and adult education
Minimal of three years of experience in professional training and in workshop organization
Demonstrated experience in supervision of employees
Teaching, communications and public-relations experience
Experience with new teaching technologies
Experience designing and leading training programs promoting organizational excellence
Experience in the assessment of client needs and of personalized action plans
Initiative, judgement, leadership and organizational skills; ability to work independently and to meet strict deadlines
Project-management skills and program-planning and -design skills
Solid oral and written communications skills, interpersonal skills, as well as public-relations know-how
Bilingualism Ė French and English (spoken and written); to be considered for this position, candidates must be rated at the Low Advanced or higher proficiency level for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.


All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents. The University of Ottawa is an equal opportunity employer. We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and members of visible minorities. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.

Applications from employees belonging to the bargaining unit SSUO will be considered first. Priority will be given to employees who have an entitlement as defined by their collective agreement or university policies. The University also accepts external applications; they will be selected in second place. Schedule with an average of 35hrs/week. Workshops offered by Leadership, Learning and Organizational Development that you have taken may be considered an asset if you apply for a position at the University. Donít forget to list them on your CV. We thank all candidates for applying. We will only contact candidates selected for further consideration. Any information you send us will be handled respectfully and in complete confidence. Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0000-0000, in the title of your document).

Thank you for your interest in a position with University of Ottawa. This posting has now closed. To view our current available career opportunities, please visit our Career Opportunities page.